Skip to content Skip to footer

The following letter was sent to employers on 17 July 2020:

 

Dear Director

Re: Aged Care Retention Bonus

I am writing on behalf of members who have raised concerns about the retention bonus being paid to workers in aged care.

As you may be aware, the deadline for employers to apply for the retention bonus for employees has been extended from 2pm EST, Monday, July 20 to 2pm EST Friday, July 31.

Request on behalf of United Workers Union members

I request that you provide a response to the following questions about the retention bonus:

  1. Have you applied for the bonus for eligible employees?
  2. If you have applied for the bonus, what proportion of your employees are scheduled to receive a bonus compared to those who will not receive the bonus?
  3. When are the payments expected to be made?
  4. How will tax deductions be calculated?
  5. Can you confirm the bonus payment calculation for employees who work less than 30 hours a week will follow the issued guidelines?
  6. What steps are being taken to ensure that the second payment will be delivered in a timely manner?

As you would appreciate, these are issues of great concern raised by members in your facilities about the payment of the bonus.

To allow us to pass back information as quickly as possible to affected members we would appreciate a speedy response upon receipt of this letter.

I would see it as reasonable to ask for a response within 48 hours of receiving this letter.

In Unity

Carolyn Smith
Aged Care Director
United Workers Union

UWU acknowledges that we meet and work on the unceded lands of First Nations peoples.
We wish to pay respect to their Elders — past and present — and acknowledge the important role all First Nations peoples continue to play within Australia and in our union.

Our website is hosted on 100% carbon neutral servers in Naarm (Melbourne). The United Workers Union is committed to creating the secure & future-proof jobs workers and their communities need as our country continues to transition to a net zero economy.

© United Workers Union 2026. All Rights Reserved.

Authorised by T. Kennedy, United Workers Union, 833 Bourke St, Docklands, VIC 3008

To become a United Workers Union member, and get help at work:

Join UWU to get help at work

call (02) 8204 3001

For media enquiries, please contact:

call 1300 898 633

email [email protected]

see our latest News